Refund Policy

We are committed to ensuring your satisfaction with our products, and we understand that there may be situations where you'd like a refund. We're here to assist you with that process.

Refund Scenarios:

Your rights as a consumer are important to us. Under the Consumer Rights Act, you can claim a refund if:

  1. There is a technical problem that we cannot help you resolve.

  2. There was a misrepresentation in the product description.

In these cases, the refund request period is 30 days from the date of the purchase.

We consider a technical problem to be one of the following:

•    Non-delivery of the product: If you encounter issues receiving our delivery email due to mail server problems, please contact us for assistance at [email protected]

•    Major defects: While we thoroughly test all products, unexpected errors may occur. Report such issues to our support team at [email protected]

•    Product not-as-described: Such issues must be reported to our technical support within 14 days from the date of the purchase. Complaints that are based merely on the customer’s false expectations or wishes are not honored.

While we do offer refunds in certain cases, please be aware that as a provider of non-tangible, irrevocable digital goods, we cannot issue refunds once your order is confirmed and the product has been delivered without any technical issue. Our products are online courses, not services, so there is no way to close access to the courses that you’ve already accessed.

We want to ensure transparency, so please note that this refund policy is available on our website for easy access. When purchasing a product through our website you are, as a customer, considered to be aware of our Refund Policy statements.

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us at [email protected]. We are here to assist you with any inquiries you may have.